For anyone that uses their rewards card enough to get a credit value on the card, there is a 3 month limit before the credit expires. Well, I didn't know that. Plus, it's been too freaking cold to do anything anyway.
I got an email reminder from them about the expiration and I didn't see if for a few weeks after the fact. After I read it, I sent them a reply to that email and told them that it was messed up that I lost the credit because I didn't need anything. Woke up this morning and there was an email stating that the credit was reapplied to my account (but there is a 3 month limit on that, too). I think it's awesome that they stepped up and looked out for their customer.
So if you find yourself in the same situation, it might be worth contacting them.
Also, I wonder if they sell plastidip
I got an email reminder from them about the expiration and I didn't see if for a few weeks after the fact. After I read it, I sent them a reply to that email and told them that it was messed up that I lost the credit because I didn't need anything. Woke up this morning and there was an email stating that the credit was reapplied to my account (but there is a 3 month limit on that, too). I think it's awesome that they stepped up and looked out for their customer.
So if you find yourself in the same situation, it might be worth contacting them.
Also, I wonder if they sell plastidip